Claims Assistant

Ficoh; Bala Cynwyd (PA); On-site; USD 25,000 - 30,000; Full time

Job summary

Philadelphia Insurance Companies, a Tokio Marine Group member, seeks a Claims Assistant to join the claims team. The role provides administrative support, handles routine document tracking, and coordinates internal/external communications with vendors and customers.

A typical day includes reviewing new claims for accuracy and eligibility, preparing and maintaining reports, meeting productivity and customer service targets, and handling routine correspondence.

Qualifications

• High school diploma or equivalent required.
• Bilingual preferred.
• General computer proficiency required.
• Proficiency with MS Office products needed.

Responsibilities

• Reviews and analyzes new claims for accuracy, completeness and eligibility.
• Prepares and maintains reports and records for processing.
• Meets productivity and customer service targets.
• Handles routine communications with internal/external stakeholders.

Skills

Bilingual

Organizational skills

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

General computer proficiency

Job description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Assistant - to join our team.

Summary:

Provides administrative support to claims unit(s) and handles routine document tracking, internal/external customer/vendor communication and other basic claims functions.

A typical day will include the following:

• Reviews and analyzes new claims for accuracy, completeness and eligibility.
• Prepares and maintains reports and records for processing in line with established procedures.
• Meets productivity and customer service targets.
• Handles routine communications.

Qualifications:

• High school diploma or equivalent.
• Bilingual preferred.
• General computer proficiency.
• Proficiency with MS Office products.
• Ability to multi-task with strong organizational skills.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx