Claims Supervisor II - Commercial G/L

Philadelphia Insurance Companies; Ewing Township (NJ); Hybrid; USD 114,000 - 128,000; Full time

Job summary

Philadelphia Insurance Companies, a Tokio Marine Group member, seeks an experienced claims supervisor to lead a unit of adjusters and support staff in day-to-day handling and settlement of claims.

The role involves overseeing investigations, ensuring compliance with procedures, meeting budgets and service targets, and participating in hiring and training. A hybrid work model is offered, with remote options for qualified candidates outside the primary region.

Qualifications

• High School Diploma; Bachelor's degree from a four-year college or university preferred.
• 10 plus years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.
• National Range $114,000.00 - $128,000.00
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.
• Remote consideration will be given to qualified candidates located outside of the primary geographic region.
• PHLY locations considered, including and not limited to Ewing, NJ / Plano, TX / Bala Cynwyd, PA / Naperville, IL / Roseville, CA.

Responsibilities

• Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims.
• Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.
• Assures that department targets for customer service quality and priorities are met.
• Participates in the hiring, training, evaluation and development of the claims staff.

Skills

Staff supervision

Leadership

Communication

Education

High School Diploma

Bachelor's degree (preferred)

Tools

Microsoft Word

Windows

Job description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

Description

Job Description

Summary

Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.

A typical day will include the following

• Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims.
• Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.
• Assures that department targets for customer service quality and priorities are met.
• Participates in the hiring, training, evaluation and development of the claims staff.

Qualifications

• High School Diploma; Bachelor's degree from a four-year college or university preferred.
• 10 plus years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.
• National Range $114,000.00 - $128,000.00
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.
• Remote consideration will be given to qualified candidates located outside of the primary geographic region.
• PHLY locations considered, including and not limited to Ewing, NJ / Plano, TX / Bala Cynwyd, PA / Naperville, IL / Roseville, CA.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https //www.phly.com/Careers/default.aspx