Claims Supervisor II - Commercial Auto - BI

Philadelphia Insurance Companies; Phoenix (AZ); On-site; USD 114,000 - 148,000; Full time

Benefits offered by this job

Tuition reimbursement

401K match

Paid vacation

Medical benefits

Job summary

Philadelphia Insurance Companies seeks a Claims Supervisor II - Commercial Auto - BI to lead a claims handling unit in a hybrid work environment. The role involves supervising adjusters, overseeing investigations, and ensuring adherence to procedures while meeting budgets and service targets.

The candidate will participate in hiring, training and developing staff, with expected collaboration with underwriting and cross-functional teams. Arizona Phoenix is a preferred location.

Qualifications

• 10+ years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.

Responsibilities

• Supervises claims adjusters and technical support staff to manage day-to-day handling and settlement of claims, processing and tracking of documents, making payments, and communicating with underwriting.
• Oversees investigation of insurance claims and ensures adherence to corporate claims handling procedures and priorities.
• Monitors budget, productivity, and customer service targets within the claims unit.
• Participates in hiring, training, evaluation and development of the claims staff.

Skills

10+ years experience

Windows OS

Word processing

Education

Bachelor's degree

Associate in Claims/CPCU

High School Diploma

Job description

Description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Supervisor II - Commercial Auto - BI to join our team.

Summary

• Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.
• A typical day will include the following:
• Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims.
• Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.
• Assures that department targets for customer service quality and priorities are met.
• Participates in the hiring, training, evaluation and development of the claims staff.

Qualifications

• High School Diploma; Bachelor's degree from a four-year college or university preferred.
• 10 plus years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.

• National Range: $114,408.00 - $148,058.00
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.
• Remote consideration will be given to qualified candidates located outside of the primary geographic region.
• PHLY preferred locations: Arizona, (Phoenix); California (Roseville); Oregon, (West Linn); and Texas, (Plano).

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx