Claims Supervisor II - Commercial G/L

PHLY Insurance Services Inc; Bala Cynwyd (PA); On-site; USD 114,000 - 128,000; Full time

Benefits offered by this job

Hybrid work model

Tuition reimbursement

401K match

Job summary

Philadelphia Insurance Companies is seeking a Claims Supervisor II for Commercial General Liability to lead a claims handling unit, ensuring timely investigations, adherence to procedures, and quality service. The role includes staff development and collaboration with underwriting.

The position offers a hybrid work model with a national salary range and opportunities for remote consideration outside the primary region.

Qualifications

• High School Diploma; Bachelor's degree preferred.
• 10+ years related experience and/or training; or equivalent.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.

Responsibilities

• Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims.
• Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.
• Assures that department targets for customer service quality and priorities are met.
• Participates in the hiring, training, evaluation and development of the claims staff.

Skills

Claims supervision

Leadership

Budgets

Microsoft Word

Education

High School Diploma

Bachelor's degree

CPCU or related designation

Tools

Windows OS

Microsoft Word

Job description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Claims Supervisor II - Commercial General Liability to join our team! Summary: Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.

Daily Responsibilities

Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims. Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met. Assures that department targets for customer service quality and priorities are met. Participates in the hiring, training, evaluation and development of the claims staff.

Qualifications

• High School Diploma; Bachelor's degree from a four-year college or university preferred.
• 10 plus years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.

Pay & Benefits

• National Range: $114,000.00 - $128,000.00
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.
• Remote consideration will be given to qualified candidates located outside of the primary geographic region.
• PHLY locations considered, including and not limited to: Ewing, NJ / Plano, TX / Bala Cynwyd, PA / Naperville, IL / Roseville, CA.
• We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match.
• Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Company Overview

PHLY delivers comprehensive insurance coverage and risk management expertise in over 120 specialized business markets across the country. For over 60 years, we've focused on delivering unsurpassed customer service to our policyholders, agents, and broker partners. Headquartered just outside of Philadelphia and with more than 2,000 employees strategically located across the U.S., we consistently provide value-added coverages and services to customers. Our commitment to unsurpassed customer service, industry-leading financial strength, and talented employees help set us apart from other companies. PHLY is also a proud member of the Tokio Marine Group, one of the largest global insurance groups in the world and a top 20 P/C carrier in the U.S.* *Based on a June 2022 AM Best Report on net written premium