Claims Analyst: Data-Driven, Client-Focused

Brown & Brown; Missouri; On-site; USD 60,000 - 74,000; Full time

Job summary

Brown & Brown is seeking a Claims Analyst to join our growing team in Missouri. The primary role is to support day-to-day claims administration and service needs for an assigned book of TPA business, collaborating with a Team Leader, Producer or Account Executive who oversees client relationships.

You will review claims for coverage and reserves, monitor activity and milestones, and escalate high-severity cases as needed. Strong communication and teamwork are essential.

Qualifications

• 2+ years of experience in claims administration, handling or analysis in a P&C brokerage, carrier or TPA.
• Knowledge of Property & Casualty claims, coverage and loss run data.
• Ability to follow processes and procedures guidance.
• Analytical and problem-solving abilities with data and reports.
• Strong communication, interpersonal and negotiation skills.

Responsibilities

• Review new and open claims for coverage, reserve adequacy, and handling; escalate as needed.
• Monitor claim activity, diary dates and milestones toward resolution.
• Coordinate with adjusters, carriers and 3rd‑party vendors on status and recovery opportunities.
• Support claim intake and loss processes; ensure timely reporting to carriers/TPA systems.
• Prepare recurring and ad hoc claim reports and summaries.

Skills

Claims analysis

Analytical skills

Communication

Teamwork

Job description

Brown & Brown is seeking a Claims Analyst to join our growing team in Missouri. The primary role is to support day-to-day claims administration and service needs for an assigned book of TPA business, collaborating with a Team Leader, Producer or Account Executive who oversees client relationships.

You will review claims for coverage and reserves, monitor activity and milestones, and escalate high-severity cases as needed. Strong communication and teamwork are essential.