Claims Administrative Support Specialist

Progressive; Salem (OR); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision insurance

Paid time off and sick leave

Job summary

Progressive is seeking a claims administrative support specialist in Salem, Oregon. You’ll play a vital role supporting our claims branch offices, handling essential administrative functions, and assisting customers and medical providers by phone or in person when applicable.

The role requires a high school diploma or GED, strong organizational and communication skills, and a customer-service mindset. Schedule is Monday to Friday, with a daytime window, and a robust benefits package is provided.

Qualifications

• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Good communication and teamwork abilities are essential for coordinating with the claims team.

Responsibilities

• Provide essential administrative support to the claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Ensure smooth administration and documentation of claims workflows.

Skills

Office experience

Organizational skills

Multi-tasking

Communication skills

Customer service

Education

High school diploma/GED

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Location: Salem, OR

Minimum qualifications

• High school diploma/GED equivalent or higher

Preferred skills

• Previous office experience and proficiency using office equipment
• Solid organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule: Monday - Friday (schedule will fall between the hours 8:00am to 6:00pm)

Compensation

• $15.70/hour - $20.97/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness& mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.