Claims Administrative Support Specialist

Progressive; Eugene (OR); On-site; USD 2,163,000 - 2,893,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Wellness program

FSA/HSA

Paid time off

Disability coverage

Parental leave

Diversity & inclusion

Tuition assistance

Job summary

Progressive is seeking a claims administrative support specialist to help keep our claims branch offices running smoothly. You will handle essential administrative tasks and may interact with customers and medical providers by phone or in person when needed.

The role offers a collaborative team environment, regular Monday–Friday schedule between 8:00am and 6:00pm, and opportunities to grow within the company through training and development.

Qualifications

• High school diploma/GED equivalent or higher.

Responsibilities

• Provide administrative support to claims branch offices.
• Interact with customers and medical providers by phone or in person where applicable.
• Ensure essential administrative functions run smoothly.

Skills

Office experience

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High school diploma / GED

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Location:

Eugene, OR

Minimum qualifications

• High school diploma/GED equivalent or higher

Preferred skills

• Previous office experience and proficiency using office equipment
• Solid organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

Monday - Friday (schedule will fall between the hours 8:00am to 6:00pm)

Compensation

• $15.70/hour - $20.97/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness& mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.