Claims Administrative Support Specialist

Progressive Insurance; Oregon; On-site; USD 2,163,000 - 2,889,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision

Wellness programs

FSA/HSA

Paid time off

Sick leave

Parental leave

Diversity & inclusion

Tuition assistance

Job summary

Progressive is seeking an administrative support specialist in Eugene, OR to back our claims branch offices. You will handle essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

Schedule: Monday - Friday, 8:00am–6:00pm. Compensation ranges from $15.70/hour to $20.97/hour, plus a gainshare incentive based on company performance. A robust benefits package and career development support progressive workplace culture.

Qualifications

• Previous office experience preferred.
• Proficiency with office equipment such as phones, printers, and computers.
• Strong organizational skills and attention to detail.
• Ability to multi-task and switch duties quickly.
• Effective communication in a team environment.

Responsibilities

• Support essential administrative functions for the claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Office teamwork

Customer service

Organizational skills

Multi-tasking

Communication skills

Education

High school diploma/GED

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Location: Eugene, OR

Minimum Qualifications

• High school diploma/GED equivalent or higher

Preferred Skills

• Previous office experience and proficiency using office equipment
• Solid organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule

Monday - Friday (schedule will fall between the hours 8:00am to 6:00pm)

Compensation

• $15.70/hour - $20.97/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.