Claims Administrative Support Specialist

Progressive; Peoria (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Wellness programs

Health savings accounts / Flexible FSA

Paid time off + volunteer time off

Sick leave and disability coverages

Parental & family leave; military go

Job summary

Progressive is hiring a claims administrative support specialist in Peoria, IL. You will support our claims branch offices with essential administrative tasks and interact with customers and medical providers as needed.

The schedule is in-office, Monday–Friday, 8:00am–5:00pm, five days a week. Compensation ranges from $21 to $23 per hour plus an annual gainshare incentive up to 16% of eligible earnings. Benefits include 401(k) with match, health plans, EAP, PTO, and more.

Qualifications

• High School diploma/GED or higher and a minimum of one year of administrative or clerical support experience.
• OR one year post-secondary education.

Skills

Office equipment

Organizational skills

Multi-tasking

Teamwork

Customer service

Education

High School diploma/GED

1 year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule

In-Office, Monday-Friday 8:00am-5:00pm. This is not a remote position and requires an in-office presence 5 days per week

Location

2918 W Willow Knolls Dr, Peoria, IL 61614

Compensation

• $21 - $23/hour
• Gainshare annual cash incentive payment up to 16%of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.