Claims Administrative Support Specialist

Progressive Insurance; Florida; On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Wellness programs

Health savings account / Flexible-sp…

Paid time off

Parental & family leave

Diversity & inclusion

Career development & tuition

Job summary

Progressive Insurance is hiring a claims administrative support specialist to help keep our claims office operations running smoothly. You will provide administrative support and may interact with customers and medical providers by phone or in person when applicable.

The position requires residency within 30 miles of the Tallahassee Claims office at 2308 Killearn Center Blvd, Tallahassee, FL 32309, and offers an in-office schedule from Monday to Friday, 8am–5pm.

Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience.
• One year post-secondary education may substitute for experience.

Responsibilities

• Support our claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Office administration

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High School Diploma or GED

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

You must reside within a 30-mile radius of the Tallahassee Progressive Claims office located at 2308 Killearn Center Blvd, Tallahassee, FL 32309.

Minimum Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Location: Tallahassee, FL. You must reside within a 30-mile radius of the Tallahassee Progressive Claims office located at 2308 Killearn Center Blvd, Tallahassee, FL 32309.

Schedule

Monday through Friday, 8am - 5pm. This is an in-office, customer-facing position.

Compensation

• $19.61 - $20.96/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

We'll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.