Claims Administrative Support Specialist

Progressive Insurance; Illinois; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision

Wellness & mental health programs

Flexible spending accounts

Life insurance

Paid time off

Parental & family leave

Diversity and inclusion culture

Job summary

Progressive Insurance seeks a claims administrative support specialist in Peoria, IL. This in-office role supports the claims branch offices with essential administrative tasks and may involve interaction with customers and medical providers by phone or in person.

Must have a high school diploma or GED (or higher) with at least one year of clerical experience, or one year of post-secondary education. Schedule is in-office, Monday–Friday, 8:00am–5:00pm.

Qualifications

• High School diploma or GED with at least one year of admin/clerical experience.
• Alternative: one year post-secondary education.

Responsibilities

• Support claims branch offices with essential administrative tasks.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Office equipment

Organizational skills

multitask

Education

High School diploma/GED or higher

One year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule

In-Office, Monday-Friday 8:00am-5:00pm. This is not a remote position and requires an in-office presence 5 days per week

Location

2918 W Willow Knolls Dr, Peoria, IL 61614

Compensation

• $21 - $23/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.