Claims Administrative Support Specialist

Progressive Insurance; Utah; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Medical & dental & vision

Wellness programs

HSA & FSA

Paid time off

Parental leave

Diversity & inclusion

Tuition assistance

Job summary

Progressive Insurance is seeking a claims administrative support specialist to assist our claims branch offices in Sandy, UT. The role emphasizes supporting essential administrative functions and may involve contacting customers and medical providers by phone or in person when applicable.

The position is in-office, with Monday–Friday 8am–5pm hours and a starting pay of $22.00 per hour, plus a gainshare incentive of up to 16% of eligible earnings based on company performance.

Qualifications

• High School diploma or GED with at least 1 year of administrative or clerical support experience.
• OR 1 year of post-secondary education.

Responsibilities

• Support essential administrative functions for the claims branch offices and interact with customers and medical providers as needed.

Skills

Office equipment

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High School diploma/GED

1 year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• {OR} one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule: Monday - Friday, 8am - 5pm in the Sandy, UT field office. This is an in-office position.

Compensation

• $22.00/ hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

May require lifting < than 50 lbs.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.