Claims Administrative Support Specialist

Progressive; Morrow (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar match up

Medical, dental & vision insurance

Paid time off

Career development

Job summary

Progressive in Georgia is seeking a claims administrative support specialist to help our claims branch offices run smoothly. You will perform essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

The position is in-office, Monday to Friday, 8:00 AM–5:00 PM, at 1590 Adamson Parkway Suite 250, Morrow, GA 30260; compensation ranges from $17.83 to $22.30 per hour plus a gainshare incentive up to 16%.

Qualifications

• High School diploma or GED or higher with a minimum of one year of administrative or clerical support experience.
• OR one year post-secondary education.

Responsibilities

• Assist claims branch offices with essential administrative tasks.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Proficiency using office equipment

Organizational skills

Multi-tasking

Team communication

Customer service & follow-up

Education

High School diploma or GED; 1 year admin/clerical experience

Job description

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

This is an in-person, in-office role, working Monday - Friday 8:00 AM - 5:00 PM.

Location:

1590 Adamson Parkway Suite 250 Morrow, GA 30260

Compensation

• $17.83/hourly - $22.30/hourly
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.