Claims Admin Support Specialist

Progressive Insurance; Nevada (IA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Paid time off

Paid & unpaid sick leave

Parental & family leave

Diverse, inclusive & welcoming culture

Career development & tuition

Job summary

Progressive Insurance is seeking a Claims Administrative Support Specialist to assist our claims branch offices with essential administrative tasks. You may interact with customers and medical providers by phone or in person where applicable, ensuring smooth daily operations.

The role emphasizes organizational skills, team communication, and dependable handling of duties in a fast-paced environment. Office experience preferred; benefit-rich position in Henderson, NV.

Qualifications

• High School diploma/GED or higher with at least one year of administrative/clerical experience.
• Alternatively, one year of post-secondary education meets the minimum.
• Proficiency using office equipment and strong organizational skills are expected.

Responsibilities

• Support claims branch offices with essential administrative tasks.
• Interact with customers and medical providers by phone or in person when applicable.
• Assist with daily office duties to ensure smooth operations.

Skills

Office equipment

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High School diploma/GED or higher

One year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.
As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• {OR} one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

Monday - Friday, 8am - 5pm. Office location 2495 Village Dr, Ste 220, Henderson, NV 89052

Compensation

• $20.00 - $22.00/hour based on experience
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities. May require lifting < than 50 lbs. Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.