Claims Administrative Support Specialist

Progressive; Chattanooga (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision coverage

Wellness & mental health programs

Health care FSA/HSA & life insurance

Paid time off including volunteer time

Job summary

Progressive in Chattanooga, TN is seeking a claims administrative support specialist to back our claims branch offices with essential admin tasks and customer interactions. This in-person, in-office role follows a standard Monday–Friday schedule from 8:00 AM to 5:00 PM.

You will perform clerical duties, coordinate communications with customers and medical providers, and support daily operations within the claims team. The position offers competitive compensation and robust benefits.

Qualifications

• High School diploma/GED or higher with a minimum of one year of administrative or clerical support experience.
• OR one year of post-secondary education.

Responsibilities

• Provide essential administrative support for claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Support the coordination of administrative tasks to ensure smooth operation.

Skills

Office equipment

Organizational skills

Multi-tasking

Communication & teamwork

Customer service & follow-up

Education

High School diploma/GED

Tools

Office equipment

Job description

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule: This is an in-person, in-office role. Working hours areMonday - Friday 8:00 AM - 5:00 PM.

Compensation

• $17.83 - $22.30/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.