Claims Admin & Support Specialist

GNY Insurance Group; New York, Northern (NY, KY); Hybrid; USD 32,000 - 66,000; Full time

Job summary

GNY Insurance Group is seeking an Administrative Assistant to support the Claims Department with daily tasks such as answering phones, mail handling, and digital file management. The role requires proficiency in Microsoft Office 365 and experience with ImageRight and WINS to process claims and related workflows.

The position is based at the NEW YORK HEADQUARTERS, with responsibilities including FNOL setup, invoicing, and coordinating with examiners.

Qualifications

• High School diploma or equivalent required.
• 1-2 years administrative experience preferred.
• Knowledge of Microsoft Office 365 required.
• Experience with ImageRight and WINS a plus.

Responsibilities

• Answer phones, route calls and take messages.
• Prepare and mail correspondence (Overnight, regular, and certified).
• Use ImageRight, WINS and Microsoft applications (Outlook, Word & Excel).
• Process and review invoices.
• Open, prep, sort and scan mail into ImageRight.
• FNOL claim setup and related workflow processes.
• Submit HIPAA authorizations via MCS portal and import records.

Skills

Strong written and verbal comms

Customer service

Teamwork

Prioritization

Creative problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office 365

ImageRight

WINS

Job description

GNY Insurance Group is seeking an Administrative Assistant to support the Claims Department with daily tasks such as answering phones, mail handling, and digital file management. The role requires proficiency in Microsoft Office 365 and experience with ImageRight and WINS to process claims and related workflows.

The position is based at the NEW YORK HEADQUARTERS, with responsibilities including FNOL setup, invoicing, and coordinating with examiners.