Claims Assistant - NY

Greater-Ny-Insurance-Companies; New York (NY); On-site; USD 32,000 - 66,000; Full time

Job summary

Greater NY Insurance Companies is seeking an organized administrative assistant to support the Claims Department. You will answer phones, scan documents to ImageRight, mail and file, and assist with basic clerical tasks.

The role requires 1–2 years of admin experience, proficiency with Microsoft Office 365, and the ability to prioritize multiple tasks with urgency. Familiarity with ImageRight and WINS is a plus; salary range posted is $32,300 to $65,700.

Qualifications

• High School diploma or equivalent is required.
• 1–2 years administrative experience preferred.
• Knowledge of Microsoft Office 365 required.
• Experience with ImageRight and WINS a plus.

Responsibilities

• Answer phones, route calls and take messages.
• Process and review invoices.
• Open, prep, sort and scan mail into ImageRight.
• FNOL claim setup and related workflow processing.
• Submit HIPAA authorizations via MCS portal.
• Process Summons & Complaints and redact policies in ImageRight.
• Share GNY files with third parties via OneDrive.
• Back up main switchboard as needed.

Skills

Communication

Customer service

Teamwork

Prioritization

Creativity

Education

High School diploma or equivalent

Tools

Microsoft Office 365

ImageRight

WINS

Job description

Position Summary:Responsible for daily administrative tasks to support the Claims Department. Functions include answering phones, scanning to (IMAGERIGHT) system, faxing, opening and sorting mail, and various miscellaneous support tasks.Essential Duties and Responsibilities:Answer phones, route calls and take messages.Prepare and mail correspondence. (Overnight, regular, and certified)Use ImageRight, WINS and various Microsoft Applications (Outlook, Word & Excel).Process and review invoicesOpen, prep, sort, and scan mail into IMAGERIGHT.FNOL claim setup and related workflow process including confirming coverage, new incident / claim setup, ISO claim entry, lawsuit setup, sending broker acknowledgements, and assigning tasks to examiners.Utilize the MCS portal to submit HIPAA authorizations for medical records, cancel requests, and import records received into the ImagRight file.Process Summons & ComplaintsRedact policies in ImageRightShare GNY’s files with third parties via OneDriveSet Up Independent Medical ExamsBack up main switchboard as needed.Participates in special projects and performs additional duties as required.Education and Experience:High School diploma or equivalent required.1-2 years administrative experience preferred.Knowledge of Microsoft Office 365 required.Experience with ImageRight and WINS a plus.Skills:Strong written and verbal communication skills.Strong customer service and interpersonal skills.Able to work as part of a team.Capable of prioritizing various tasks and complete assignments with a sense of urgency.Ability to think creatively and develop strategies to solve claim issues.The salary range for this role is $32,300 - $65,700. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY’s total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.