Claims Admin Support Specialist

Progressive; Henderson (NV); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Wellness program

Life insurance

Paid time off

Disability coverage

Educational assistance

Job summary

Progressive is seeking a claims administrative support specialist in Henderson, NV. You will back our claims branch offices by handling essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

This role emphasizes reliability, organization, and customer service as you support daily office operations and coordinate with teams to keep processes running smoothly. Monday–Friday schedule, on-site location.

Qualifications

• Must have a high school diploma or GED, or at least one year of admin experience.
• Alternatively, one year of post-secondary education is acceptable.
• Experience supporting claims or office operations is a plus.

Responsibilities

• Provide administrative support to the claims branch offices.
• Interact with customers and medical providers by phone or in person where applicable.

Skills

Office equipment proficiency

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High School diploma / GED

1 year post-secondary education

Job description

As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• {OR} one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

Monday - Friday, 8am - 5pm. Office location 2495 Village Dr, Ste 220, Henderson, NV 89052

Compensation

• $20.00 - $22.00/hour based on experience
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness& mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.