Claims Adjuster II

U-Haul; Ivyland (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k) Savings Plan

Paid holidays

Vacation and sick time

Employee Training & Development

Tuition Reimbursement

Idea of ESOP

Job summary

U-Haul is seeking an onsite Claims Adjuster at our Pennsylvania claims office in Ivyland to investigate, evaluate and settle vehicle and property damage claims. The role involves independent assessment, negotiation of third-party settlements, and supervising junior adjusters on complex cases.

A strong analytical mindset and excellent phone communication are essential. The position requires 3–4 years in claims, a college degree is preferred, and license procurement within 12 months.

Qualifications

• 3-4 years of experience in claims or a claims related field.
• College degree preferred.
• Strong analytical skills.
• Excellent phone communication skills.
• Basic computer skills with knowledge of Microsoft Word and Excel.
• Must be willing to become licensed within 12 months of employment.
• Bodily Injury claims experience is a plus.

Responsibilities

• Investigate, evaluate and settle claims arising from vehicle and property damages and third parties.
• Review and negotiate rates for services provided.
• Supervise work product of subordinate adjusters on complex claims.
• Perform duties requiring in-depth knowledge and training to manage risk.
• Maintain integrity of proprietary information.

Skills

Analytical skills

Phone communication

MS Word & Excel

Experience in claims

Licensing within 12 months

Education

College degree preferred

Job description

Location

1 Ivy Brook Blvd #160, Ivyland, Pennsylvania 18974 United States of America

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully onsite position located at our Pennsylvania claims office.

Under the general direction of the Claims Manager, Repwest Insurance, responsible for the investigation, evaluation and settlement (either by denial, compromise or payment) of claims arising from physical damages to vehicles, property of customers (higher and more complex cases) and third parties (medium to high exposure bodily injury claims). Direct tasks and activities of independent adjuster and other support services. Review and negotiate rates for services provided. Supervise work product of subordinate adjusters on complex claims. Perform a variety of duties which require in-depth knowledge, specialized training and experience to understand risks under management, products offered and insurance investigation techniques within the claims office. Must maintain integrity of proprietary information.

Requirements

• 3-4 years of experience in claims or a claims related field
• College degree preferred
• Strong analytical skills
• Excellent phone communication skills
• Basic computer skills with knowledge of Microsoft Word and Excel
• Must be willing to become licensed within 12 months of employment in states that require it
• Bodily Injury claims experience is a plus

Benefits

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers®
• CVS Virtual Care
• U‑Haul Kids Program
• 24‑Hour Nurse Line
• Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable on‑the‑job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U‑Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company‑paid life insurance
• Voluntary life insurance options
• Short-Term and Long‑Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey’s SmartDollar® Financial Wellness Program
• U‑Haul Federal Credit Union
• Paid holidays, vacation, and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U‑Haul Mothers Program (Paid maternity leave)

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.