Subrogation Adjuster

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision plan

Onsite medical clinic

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick time

Tuition Reimbursement Program

Job summary

U-Haul International, Inc. is seeking a Subrogation Adjuster to join our Phoenix campus. You will identify and pursue subrogation recoveries, including first-party equipment damages and third-party auto liability damages, while delivering excellent service to our insured and vendors.

The role requires strong organizational skills, effective communication, and adherence to state regulations. This is a fully onsite position with comprehensive benefits and opportunities for growth.

Qualifications

• Collections and/or Adjusting experience.
• Excellent customer service skills including verbal and written communication.
• Highly organized and self-motivated.
• Follow the structured policy and procedures of subrogation.
• Track and monitor payments and payment arrangements.
• Comply with state Department of Insurance (DOI) regulations.

Responsibilities

• Identify and collect subrogation recoveries including first party U-Haul equipment damages, third party auto liability damages, and commercial general liability damages.
• Monitor and enforce payment arrangements and settlements.

Skills

Customer service

Communication

Phone skills

Organization

Subrogation knowledge

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This position is not eligible for employer sponsorship.

This is a fully onsite position located at our corporate campus in Phoenix, AZ and is not eligible for hybrid or remote work.

Repwest is hiring a Subrogation Adjuster to join their team. Individuals in this role will be responsible for the identification and collection of subrogation recoveries including first party U-Haul equipment damages, third party auto liability damages, commercial general liability damages.

Experience

• Collections and/or Adjusting experience.
• Heavy phone work required, candidate must possess excellent customer service skills including excellent verbal and written communication abilities.
• Must be highly organized and self-motivated.
• Follow the structured policy and procedures of subrogation.
• Track and monitor payments and payment arrangements.
• All other duties as required that ensures compliance with state Department of Insurance (DOI) regulations.

Schedule

Monday-Friday

• Medical insurance
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• CVS Virtual Care
• 24-Hour Nurse Line
• Wellness Program (HealthierYou initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company-paid life insurance
• Voluntary life insurance options
• Short-Term and Long-Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey’s SmartDollar® Financial Wellness Program
• Paid holidays, vacation, and sick time
• YouMatter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U-Haul Mothers Program (Paid maternity leave)

#LI-LS1

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

2721 N Central Ave
Phoenix, Arizona 85004 Full-Time R253639

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.