Claim Service Advocate: Fair Settlements & Support

Arbella Insurance Group; Wakefield (MA); Hybrid; USD 49,010 - 51,008; Full time

Benefits offered by this job

Profit-share bonus program

Flexible schedules

Robust training and mentorship programs

Job summary

Arbella Insurance Group is seeking a Claim Service Specialist in Wakefield, MA. This role involves advocating for customers who have experienced losses, inspecting damage, and negotiating settlements. The ideal candidate will demonstrate exceptional customer service skills and attention to detail.

The position offers an estimated annual salary between $49,010 and $51,008, a hybrid work schedule, and various benefits to support personal growth and work-life balance.

Qualifications

• Commitment to customer service excellence through effective communication skills.
• Strong time-management skills and attention to detail.
• Some customer service work experience preferred.

Responsibilities

• Act as an advocate for customers who have experienced a loss.
• Inspect damage and investigate documentation to ensure accuracy.
• Negotiate settlements with individuals, attorneys, and other carriers.

Skills

Customer service excellence

Effective communication

Time management

Attention to detail

Organization

Job description

Arbella Insurance Group is seeking a Claim Service Specialist in Wakefield, MA. This role involves advocating for customers who have experienced losses, inspecting damage, and negotiating settlements. The ideal candidate will demonstrate exceptional customer service skills and attention to detail.

The position offers an estimated annual salary between $49,010 and $51,008, a hybrid work schedule, and various benefits to support personal growth and work-life balance.