Claim Internship: Build Your Claims Career & Skills

Travelers; Orlando (FL); On-site; USD 34,000 - 36,000; Full time

Job summary

Travelers is seeking candidates for the Claim Intern program in the Orlando area to gain first-hand experience in a structured onboarding path. You will touch Personal and Business Insurance claims of varying complexity and learn to investigate, negotiate and resolve claims with guidance from mentors.

You’ll develop skills in damage estimation, coverage determination and customer communication while working alongside experienced professionals in a hands-on environment.

Qualifications

• Bachelor’s degree required or pursuing.
• Knowledge of Microsoft Office.

Responsibilities

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and “ride-alongs” with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

Skills

Microsoft Office

Education

Bachelor's degree

Job description

Travelers is seeking candidates for the Claim Intern program in the Orlando area to gain first-hand experience in a structured onboarding path. You will touch Personal and Business Insurance claims of varying complexity and learn to investigate, negotiate and resolve claims with guidance from mentors.

You’ll develop skills in damage estimation, coverage determination and customer communication while working alongside experienced professionals in a hands-on environment.