Claim Internship: Mentored Training & Real Projects

Travelers Canada; Orlando (FL); On-site; USD 34,000 - 36,000; Full time

Job summary

Travelers in Orlando, FL is offering an entry-level Claims Assistant role designed to onboard you quickly to our claims processes and customer service standards. You will be exposed to personal and business insurance claims of basic to moderate complexity, learning how to investigate, negotiate and resolve claims thoroughly while developing strong communication skills for customers and colleagues.

This role emphasizes structured training, mentorship from experienced claims professionals, and

Qualifications

• Preferred cumulative GPA of 3.0 or above.
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline.
• Knowledge of Microsoft Office.

Responsibilities

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and ride-alongs with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

Skills

Microsoft Office

Education

Bachelor's degree

Job description

Travelers in Orlando, FL is offering an entry-level Claims Assistant role designed to onboard you quickly to our claims processes and customer service standards. You will be exposed to personal and business insurance claims of basic to moderate complexity, learning how to investigate, negotiate and resolve claims thoroughly while developing strong communication skills for customers and colleagues.

This role emphasizes structured training, mentorship from experienced claims professionals, and