Civil Rights Compliance Specialist | Remote

Advocate Health; Indiana; À distance; USD 49 000 - 73 000; Plein temps

Avantages offerts par ce poste

Paid Time Off programs

Health and welfare benefits (medical,…

Educational Assistance Program

Defined contribution retirement plans

Résumé du poste

Advocate Health is seeking a Remote Civil Rights Analyst to support investigation and resolution of discrimination in service delivery, and to oversee data collection for the Civil Rights team. The role requires analyzing violations, maintaining confidential documentation, and coordinating regulatory reporting.

It involves collaboration with Clinical Risk, Patient Experience, and Compliance teams, ensuring readiness for audits, and contributing to continuous improvement in language access and

Qualifications

• Bachelor’s degree in public health, public policy, healthcare administration, or related field.
• 3+ years of experience in civil rights, disability rights, investigations, or policy development.
• Ability to analyze complex civil rights and accessibility issues.
• Strong written and verbal communication and diplomacy.
• Experience with regulatory compliance and CMS/ADA/Title VI.

Responsabilités

• Support and conduct the investigation and resolution of lower-moderate acuity civil rights and language access complaints, escalating complex cases as appropriate.
• Identify, analyze, mitigate and prevent risk related to civil rights concerns.
• Maintain accurate documentation of complaints, investigations, and resolutions per policies and regulations.
• Lead the tracking, analysis, and reporting of civil rights and language access complaints for enterprise insights.
• Coordinate collection and validation of patient demographic data to support regulatory reporting and initiatives.
• Contribute to development and dissemination of civil rights training and remedial content.
• Participate in enterprise committees and initiatives related to civil rights and patient experience.

Connaissances

Civil rights investigations

Regulatory compliance

Data analysis

Communication

Project management

Stakeholder collaboration

MS Office

Formation

Bachelor’s degree in public health/public policy/healthcare administration

Outils

Incident tracking systems

EHR platforms

SharePoint

Excel

Description du poste

Advocate Health is seeking a Remote Civil Rights Analyst to support investigation and resolution of discrimination in service delivery, and to oversee data collection for the Civil Rights team. The role requires analyzing violations, maintaining confidential documentation, and coordinating regulatory reporting.

It involves collaboration with Clinical Risk, Patient Experience, and Compliance teams, ensuring readiness for audits, and contributing to continuous improvement in language access and