City Hall Front Desk & Admin Support

City of Daphne, Alabama; Daphne (AL); On-site; USD 29,000 - 42,000; Full time

Job summary

City of Daphne is seeking an Office Assistant to manage front-desk reception at Daphne City Hall. The role entails handling a multi-line phone system, greeting the public, and directing inquiries to the proper departments.

In addition, the position involves clerical tasks such as data entry, mail processing, basic accounting support, and preparing standard documents. A high school diploma and prior office experience are required, with a focus on professionalism and confidentiality.

Qualifications

• High school diploma or equivalent with 3 years of general office/reception experience.
• Must have strong customer service and confidentiality.
• Experience with data entry and basic office duties preferred.

Responsibilities

• Answer and route phone calls; greet visitors and direct to appropriate staff.
• Provide information on city services; assist with applications and forms.
• Receive and process payments; issue receipts and balance revenues.

Skills

Customer service

Data entry

Reception responsibilities

Cash handling

Education

High school diploma or equivalent

Tools

Word processing software

Spreadsheet software

Database software

Job description

City of Daphne is seeking an Office Assistant to manage front-desk reception at Daphne City Hall. The role entails handling a multi-line phone system, greeting the public, and directing inquiries to the proper departments.

In addition, the position involves clerical tasks such as data entry, mail processing, basic accounting support, and preparing standard documents. A high school diploma and prior office experience are required, with a focus on professionalism and confidentiality.