City Hall Front Desk & Admin Specialist

City of Bellevue, Washington; Bellevue (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

The City of Bellevue is seeking an Administrative Assistant to join the Client Services team at Bellevue City Hall. You will work at a public service desk, assisting residents and staff in person, by phone, and online, using JDE, Maximo, Power Apps, and Power BI.

Ideal candidates have strong customer service skills, data handling proficiency, and the ability to navigate multiple software systems in a fast-paced environment. Two years of admin experience is preferred.

Qualifications

• High school diploma or GED required.
• Minimum two years of administrative or frontline customer service experience.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and data entry.
• Ability to navigate multiple software systems.

Responsibilities

• Provides frontline services at the city hall service desk; responds to inquiries in person, by phone, and online.
• Maintains logs and databases; audits records for accuracy and completeness.
• Processes invoices and assists with purchasing documentation and approvals.
• Coordinates meetings, events, and mailings; supports division procedures.
• Assists with public records requests and data requests as needed.
• Performs general admin tasks and supports other staff as required.

Skills

Customer service

Microsoft Office

Data entry

Communication

Frontline support

Education

High school diploma or GED

Two+ years administrative experience

Tools

JDE

Maximo

Power Apps

Power BI

Job description

The City of Bellevue is seeking an Administrative Assistant to join the Client Services team at Bellevue City Hall. You will work at a public service desk, assisting residents and staff in person, by phone, and online, using JDE, Maximo, Power Apps, and Power BI.

Ideal candidates have strong customer service skills, data handling proficiency, and the ability to navigate multiple software systems in a fast-paced environment. Two years of admin experience is preferred.