Circulation Services Manager — Patron Experience & Ops

RAILS Libraries; Winfield (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Winfield Public Library is seeking a Circulation Services Manager to oversee daily circulation and patron services. You will supervise staff, train, evaluate performance, and improve procedures. Responsibilities include patron registration, reserves, ILLs, and preparing circulation statistics.

The role involves coordinating supplies, vendors, and public areas while supporting displays and community information resources. Senior staff presence is required.

Qualifications

• Master’s degree preferred in library science or related field.
• Bachelor’s degree or equivalent library-work experience required.
• 3 years of public library work, specifically in circulation or patron services.
• At least 1 year supervising, hiring, training, and evaluating staff.

Responsibilities

• Oversee daily operations of circulation and patron services.
• Supervise, train, and evaluate circulation staff.
• Manage patron registration, circulation records, reserves, and ILLs.
• Prepare circulation statistics and reports for leadership.
• Coordinate supplies, vendors, and library displays.
• Open/close the library and act as senior staff when needed.

Skills

Staff supervision

Staff training

Patron services

Customer service

Library operations

Data reporting

Education

Master’s degree preferred

Bachelor’s degree in library science

Library Technical Assistant Certificate

3 years public library experience

Tools

Auto-Graphics VERSO

POS/registrations tools

Job description

Winfield Public Library is seeking a Circulation Services Manager to oversee daily circulation and patron services. You will supervise staff, train, evaluate performance, and improve procedures. Responsibilities include patron registration, reserves, ILLs, and preparing circulation statistics.

The role involves coordinating supplies, vendors, and public areas while supporting displays and community information resources. Senior staff presence is required.