Systems Coordinator - Circulation

Charleston County Public Library; Charleston (SC); On-site; USD 60,840 - 68,515; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Paid Vacation and Sick Leave

401k

Pension Plan

Job summary

A public library system in Charleston, South Carolina is looking for a Systems Coordinator for Circulation to manage technical circulation services and oversee staff support for 20 locations. This role requires strong interpersonal skills, a focus on customer service, and technical expertise in library circulation systems. The ideal candidate will have supervisory experience and be proficient in Microsoft Office. A comprehensive benefits package includes health insurance, vacation, 401k, and a competitive salary range of $60,840 - $68,515 annually.

Qualifications

• Progressive employment in library Circulation Services or related field.
• 2 years of supervisory or management experience.
• Proficient in Microsoft Office and emerging technical advances.

Responsibilities

• Coordinate systemwide technical Circulation Services.
• Serve as point of contact for accounts/contracts.
• Collect and report circulation statistics.

Skills

Knowledge of Circulation Services

Interpersonal skills

Customer service skills

Education

MLIS preferred

Tools

Microsoft Office Suite

Job description

Under the general direction of the Systems Manager, the Systems Coordinator for Circulation serves as the point of contact for Circulation Services for all 20 CCPL locations. In addition to coordinating general circulation services, this position provides support for AMHs, IMMS, inventory management wands, contracts, point of sale and shelf space management. This position is also responsible for developing and communicating policy, procedures, and implementation needs that impact both back of house and front of house staff.

Responsibilities

All duties listed below are essential job functions for which reasonable accommodations will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related tasks as requested by the Branch/Department Manager subject to reasonable accommodations.

Essential Roles and Responsibilities

Coordinate systemwide technical Circulation Services such as Intelligent Material Management System (IMMS), AMH, self-check, RFID, and inventory management wands, point of sale and shelf space management.

Serve as point of contact for accounts/contracts, scheduled maintenance, and on-demand problem solving.

Develop and maintain systemwide Circulation Services, procedures and training in coordination with Systems Manager and branch staff

Collect and report circulation statistics.

Dedicated time at welcome desks for circulation work.

Knowledge, Skills, and Abilities

Must possess exceptional knowledge and competency of modern principles and practices in Circulation Services.

Ability to use tact, courtesy and good judgement when communicating with coworkers and the public.

Ability to demonstrate knowledge, appreciation, and understanding of print and electronic library materials.

Ability to communicate effectively and present ideas both orally and in writing.

Ability to carry out assignments both independently and collaboratively.

Ability to coordinate across departments with staff of varying levels of technical expertise.

Must possess excellent interpersonal and customer service skills and a strong work ethic.

Qualifications and Requirements

Progressive employment in library Circulation Services or related library or information science field.

2 years of supervisory or management experience, preferably in library or information science field.

Degree – MLIS preferred, but not required; combination of education and experience will be considered.

Must be proficient in Microsoft Office suite and possess the ability to learn and implement emerging technical advances.

Ability to travel frequently to CCPL branches as required.

Benefits and Compensation

Charleston County Public Library offers a comprehensive benefits package which includes Health, Dental, Vision and Life Insurance, Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

$60,840.00 - $68,515.20 annually commensurate with education and experience.