Circulation Services Team Lead

Frederick County Government; Urbana (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Vacation leave 11 days

Sick leave 15 days

11 holidays + 2 floating holidays

Medical insurance with HSA

Employee Health Center

Retirement plan (Maryland State System

Tuition reimbursement

Life Insurance

Wellness program

Flexible Spending

Job summary

Frederick County Public Libraries in Maryland seeks a Circulation Services Supervisor I to oversee daily circulation operations at a library branch. You will hire, train, schedule, and coach staff, ensuring high-quality customer service and accurate cash handling, with independent scheduling decisions reviewed by leadership.

This exempt, full-time role involves coordinating with other departments, supporting collections, and serving on the Branch Management Team.

Qualifications

• Bachelor's degree from an accredited college or university.
• 2 years of professional library work experience.
• 1 year of experience supervising or directing the work of others.
• Substitutions: Associate’s Degree with 4 years experience including 1 year supervising, or MLS with 1 year supervising.

Responsibilities

• Ensure efficient delivery of circulation services to Library patrons.
• Direct, supervise, evaluate, and train circulation staff.
• Interview and participate in the selection of new staff.
• Develop and monitor weekly work schedules.
• Provide public service across departments and support reference/information needs.
• Coordinate with staff across departments to support operations and collections.
• Serve on the Branch Management Team and participate in system-wide work teams.
• May perform Passport Acceptance duties as needed.
• Handle money flow and perform routine reconciliations.

Skills

Staff supervision

Scheduling

Customer service

Staff training

Conflict resolution

DEIB awareness

Education

Bachelor's degree

Tools

Library systems

Job description

Frederick County Public Libraries in Maryland seeks a Circulation Services Supervisor I to oversee daily circulation operations at a library branch. You will hire, train, schedule, and coach staff, ensuring high-quality customer service and accurate cash handling, with independent scheduling decisions reviewed by leadership.

This exempt, full-time role involves coordinating with other departments, supporting collections, and serving on the Branch Management Team.