Circulation Services Lead & Training Specialist

Pennsylvania College of Technology; Williamsport (Lycoming County); On-site; USD 39,000 - 49,000; Full time

Job summary

Pennsylvania College of Technology in Williamsport, PA seeks a Library Services Assistant to provide circulation desk coverage, open/close the library, and supervise casual staff and student workers. The role supports Archives and Special Collections and helps with hold notices, reserves, and stacks.

Qualifications include an associate degree (bachelor's preferred) and at least one year of library or customer service experience, plus comfort with library systems and office software.

Qualifications

• Associate's Degree required or equivalent experience.
• One year library or related customer service experience required.
• Bachelor's Degree in related field preferred.
• Experience with Integrated Library Systems preferred.
• Ability to use various hardware and software applications.

Responsibilities

• Provide coverage for all library service desks.
• Open/close the library per procedures.
• Direct daily work of casual part-time staff and student workers.
• Maintain circulation desk schedules and adjust coverage as needed.
• Provide training and orientation for circulation areas.
• Respond to alarms and emergencies per procedures.
• Assist with processing memberships and holds.

Skills

Friendly presence

Initiative

Multitasking

Problem solving

Troubleshooting

Computers & office software

Written & verbal communication

Education

Associate's degree or equivalent

Bachelor's degree (preferred)

Tools

Integrated library systems

Library hardware & software

Job description

Pennsylvania College of Technology in Williamsport, PA seeks a Library Services Assistant to provide circulation desk coverage, open/close the library, and supervise casual staff and student workers. The role supports Archives and Special Collections and helps with hold notices, reserves, and stacks.

Qualifications include an associate degree (bachelor's preferred) and at least one year of library or customer service experience, plus comfort with library systems and office software.