Library Circulation Lead: Service Desk & Staff Training

Pennsylvania-College-of-Technology; Williamsport (Lycoming County); On-site; USD 25,000 - 32,000; Part time

Job summary

Pennsylvania College of Technology is seeking a part-time Circulation Services Librarian to manage daily desk coverage, supervise casual staff, and coordinate student worker schedules. The role includes training, handling holds, and supporting Archives and Special Collections. Flexibility is required for varying schedules, including summer periods.

The position emphasizes a friendly, proactive approach, strong communication, and basic troubleshooting of library equipment as essential skills.

Qualifications

• Associate's Degree or equivalent combination of education/work experience required.
• Bachelor's Degree preferred.
• One year of library work experience, customer service preferred.
• Experience with integrated library systems preferred.
• Experience with a variety of hardware and software applications preferred.
• Friendly presence, helpful attitude, professional image required.
• Ability to work on own initiative and set priorities.
• Ability to multitask effectively.
• Proactive problem-solving skills.
• Basic troubleshooting on library equipment.
• Knowledge of computers and current office programs.
• Effective oral and written communication skills.

Responsibilities

• Provide assistance and coverage for all library service desks.
• Respond to emergencies following established procedures.
• Direct daily work of casual part-time library services assistants and student workers.
• Assist with maintaining circulation desk schedules for student workers and staff; monitor requests and coordinate coverage.
• Provide training and orientation for circulation services areas.
• Monitor and respond to alarms at security gates/doors.
• Open and close the library when scheduled.
• Assist with processing library memberships for community members.
• Assist with stack maintenance following procedures.
• Search for missing, claimed returned, and claimed lost items.
• Monitor and shred confidential circulation information weekly.
• Assist with hold notices and check/process library materials.
• Provide support for library reserves services.
• Support Archives and Special Collections, including retrieval and transcription.

Skills

Customer service

Multi-tasking

Problem solving

Communication skills

Technical troubleshooting

Computer literacy

Education

Associate's Degree

Bachelor's Degree preferred

Tools

Integrated library systems

Library hardware/software

Job description

Pennsylvania College of Technology is seeking a part-time Circulation Services Librarian to manage daily desk coverage, supervise casual staff, and coordinate student worker schedules. The role includes training, handling holds, and supporting Archives and Special Collections. Flexibility is required for varying schedules, including summer periods.

The position emphasizes a friendly, proactive approach, strong communication, and basic troubleshooting of library equipment as essential skills.