Cinema Team Member - Guest Experience & Growth

Cinemark; Melrose Park (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for our Guests, handling transactions at the register and verifying tickets while guiding guests to auditoriums. You may work as an Usher, Box Office, or Concessionist depending on staffing needs, performing essential duties with a focus on guest satisfaction.

Ideal candidates show energy, friendly attitude, and strong English communication skills, with reliable attendance and teamwork. Training includes safety and food handling as required.

Qualifications

• Must be at least 16 years old.
• Availability to work evenings, weekends, and holidays.
• Excellent guest service and able to communicate in English.
• Accurate cash handling and basic math skills.
• Able to work in a team and independently.

Responsibilities

• Greet Guests with a smile in a timely, professional manner.
• Operate the POS system for all transactions at your register.
• Verify tickets and direct Guests to auditoriums.
• Provide pricing, movie info, and general theatre details.
• Maintain clean theatre environments and adhere to safety policies.
• Assist with opening and closing duties as assigned.

Skills

Customer service

English proficiency

Cash handling

Teamwork

Communication

Food safety awareness

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for our Guests, handling transactions at the register and verifying tickets while guiding guests to auditoriums. You may work as an Usher, Box Office, or Concessionist depending on staffing needs, performing essential duties with a focus on guest satisfaction.

Ideal candidates show energy, friendly attitude, and strong English communication skills, with reliable attendance and teamwork. Training includes safety and food handling as required.