Movie Theater Guest Experience Associate

Cinemark; Pearl (MS); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for Guests. A Team Member is quick, accurate, and knowledgeable about movies and events, ensuring high-quality service.

They may work as Usher, Box Office, or Concessionist based on staffing needs, performing essential duties across roles with urgency and care. Responsibilities include greeting Guests, operating POS, handling tickets, providing information, and maintaining safety and cleanliness across lobby and theatres.

Qualifications

• Greet Guests and provide friendly service.
• Operate POS system and handle transactions accurately.
• Maintain cleanliness and safety in theatre areas.
• Communicate effectively with guests and team members.

Responsibilities

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark’s POS system for all transactions completed on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with MPAA rating system, studio policy, and company policy
• Provides pricing, movie information, and general theatre details
• Responds to guest questions in a professional manner
• Monitors theatre safety and cleanliness
• Assists with opening/closing duties and other duties as assigned

Skills

Customer service

Cash handling

Teamwork

English proficiency

Communication

Job description

Cinemark Team Members create a welcoming environment for Guests. A Team Member is quick, accurate, and knowledgeable about movies and events, ensuring high-quality service.

They may work as Usher, Box Office, or Concessionist based on staffing needs, performing essential duties across roles with urgency and care. Responsibilities include greeting Guests, operating POS, handling tickets, providing information, and maintaining safety and cleanliness across lobby and theatres.