Cinema Guest Experience Associate (Flexible Hours)

Cinemark USA, Inc; Lancaster (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark is seeking a friendly Team Member to join our theater crew. You will greet Guests, operate the POS system, verify tickets, and answer questions while delivering a high-quality guest experience.

The role supports multiple positions (Usher, Box Office, Concession) as staffing needs require, and you will help maintain a clean, safe, and welcoming environment. Ideal candidates are 16+, have basic food handling knowledge, and can work flexible hours including nights, weekends, and holidays.

Qualifications

• Must be at least 16 years old.
• Completes basic food handling training and obtains any local/state certification as required.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Regular and consistent attendance required.
• Energetic and friendly attitude during each shift.
• Excellent Guest service and communication in English.
• Ability to work in a team and independently, follow directions, and stay organized.

Responsibilities

• Greet Guests with a smile in a timely, professional manner.
• Operate POS system for all transactions at the assigned register.
• Verify tickets at podium and direct Guests to their auditorium.
• Provide pricing, movie information, and answers to questions.
• Support theatre operations to maintain a safe, clean environment.
• Assist with opening/closing duties and other tasks as assigned.

Skills

Guest service

Cash handling

Teamwork

Communication

Education

Food handler permit

Job description

Cinemark is seeking a friendly Team Member to join our theater crew. You will greet Guests, operate the POS system, verify tickets, and answer questions while delivering a high-quality guest experience.

The role supports multiple positions (Usher, Box Office, Concession) as staffing needs require, and you will help maintain a clean, safe, and welcoming environment. Ideal candidates are 16+, have basic food handling knowledge, and can work flexible hours including nights, weekends, and holidays.