Cinema Assistant Manager: Lead Guest Experience

MCIC INC; Goshen (IN); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

MCIC INC operates Linway Cinema in Goshen, IN, seeking an enthusiastic Assistant Manager to lead a dynamic front-line team and ensure an outstanding guest experience. You will assist daily operations, supervise staff across departments, and support budgeting, scheduling, and reporting in a fast-paced entertainment setting.

The role requires strong customer service, reliable hours including evenings and weekends, and the ability to stand for extended periods while managing cash and inventory with

Qualificações

• Previous supervisory or management experience in retail, hospitality, food service, or entertainment preferred
• Strong customer service skills with a guest-first attitude
• Ability to lead, coach, and inspire a team in a high-energy environment
• Reliable, punctual, and able to work flexible hours including evenings, weekends, and holidays
• Basic math and cash handling skills required
• Strong communication and problem-solving abilities
• Must be able to stand for extended periods and lift up to 50 lbs as needed

Responsabilidades

• Assist the General Manager in overseeing daily cinema operations to ensure a smooth and enjoyable guest experience
• Supervise, train, and motivate front-line staff including box office, concessions, and floor crew
• Monitor and manage concession stand operations, inventory, and cash handling procedures
• Ensure theater cleanliness, safety, and compliance with company standards and policies
• Handle guest concerns and resolve customer service issues in a professional and timely manner
• Assist with scheduling, opening/closing procedures, and daily reporting
• Support film presentation operations and coordinate with projection staff as needed

Conhecimentos

Customer service

Team leadership

Cash handling

Communication

Problem solving

Flexible hours

Punctuality

Descrição da oferta de emprego

MCIC INC operates Linway Cinema in Goshen, IN, seeking an enthusiastic Assistant Manager to lead a dynamic front-line team and ensure an outstanding guest experience. You will assist daily operations, supervise staff across departments, and support budgeting, scheduling, and reporting in a fast-paced entertainment setting.

The role requires strong customer service, reliable hours including evenings and weekends, and the ability to stand for extended periods while managing cash and inventory with