Cinema Assistant Manager: Guest Experience Lead

NCG Cinemas; Kingsport (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A cinema chain is seeking a dedicated Assistant Manager to enhance the movie-going experience by managing employees and maintaining high standards. This role requires someone with a strong customer-centered approach, reliability, and the ability to self-lead within a fast-paced environment. Ideal candidates will be responsible for training staff, resolving guest concerns, and supporting daily operations. The position requires availability on evenings, weekends, and holidays and the ability to lift up to 40 pounds.

Qualifications

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities.
• Ability to self-lead and prioritize tasks effectively.
• Must be a responsible and approachable manager whom employees can trust.

Responsibilities

• Manage employees by example and perform each floor role.
• Assist in office work and resolve guest concerns.
• Train new staff and hold staff accountable to standards.

Skills

High energy and initiative

Customer-centered approach

Reliability

Job description

A cinema chain is seeking a dedicated Assistant Manager to enhance the movie-going experience by managing employees and maintaining high standards. This role requires someone with a strong customer-centered approach, reliability, and the ability to self-lead within a fast-paced environment. Ideal candidates will be responsible for training staff, resolving guest concerns, and supporting daily operations. The position requires availability on evenings, weekends, and holidays and the ability to lift up to 40 pounds.