Linway Cinema Assistant Manager

MCIC INC; Goshen (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

MCIC INC operates Linway Cinema in Goshen, IN, seeking an enthusiastic Assistant Manager to lead a dynamic front-line team and ensure an outstanding guest experience. You will assist daily operations, supervise staff across departments, and support budgeting, scheduling, and reporting in a fast-paced entertainment setting.

The role requires strong customer service, reliable hours including evenings and weekends, and the ability to stand for extended periods while managing cash and inventory with

Qualifications

• Previous supervisory or management experience in retail, hospitality, food service, or entertainment preferred
• Strong customer service skills with a guest-first attitude
• Ability to lead, coach, and inspire a team in a high-energy environment
• Reliable, punctual, and able to work flexible hours including evenings, weekends, and holidays
• Basic math and cash handling skills required
• Strong communication and problem-solving abilities
• Must be able to stand for extended periods and lift up to 50 lbs as needed

Responsibilities

• Assist the General Manager in overseeing daily cinema operations to ensure a smooth and enjoyable guest experience
• Supervise, train, and motivate front-line staff including box office, concessions, and floor crew
• Monitor and manage concession stand operations, inventory, and cash handling procedures
• Ensure theater cleanliness, safety, and compliance with company standards and policies
• Handle guest concerns and resolve customer service issues in a professional and timely manner
• Assist with scheduling, opening/closing procedures, and daily reporting
• Support film presentation operations and coordinate with projection staff as needed

Skills

Customer service

Team leadership

Cash handling

Communication

Problem solving

Flexible hours

Punctuality

Job description

About the Role:

MCIC INC is looking for an enthusiastic and motivated Assistant Manager to join the team at Linway Cinema in Goshen, IN! This is an exciting opportunity to be part of the magic of movies while leading a dynamic team in delivering unforgettable guest experiences. If you're passionate about entertainment and thrive in a fast-paced environment, we want to hear from you!

Responsibilities:

• Assist the General Manager in overseeing daily cinema operations to ensure a smooth and enjoyable guest experience
• Supervise, train, and motivate front-line staff including box office, concessions, and floor crew
• Monitor and manage concession stand operations, inventory, and cash handling procedures
• Ensure theater cleanliness, safety, and compliance with company standards and policies
• Handle guest concerns and resolve customer service issues in a professional and timely manner
• Assist with scheduling, opening/closing procedures, and daily reporting
• Support film presentation operations and coordinate with projection staff as needed

Requirements:

• Previous supervisory or management experience in retail, hospitality, food service, or entertainment preferred
• Strong customer service skills with a guest-first attitude
• Ability to lead, coach, and inspire a team in a high-energy environment
• Reliable, punctual, and able to work flexible hours including evenings, weekends, and holidays
• Basic math and cash handling skills required
• Strong communication and problem-solving abilities
• Must be able to stand for extended periods and lift up to 50 lbs as needed

About Us:

MCIC INC operates Linway Cinema, a beloved entertainment destination serving the Goshen, IN community. We pride ourselves on creating a fun, welcoming atmosphere where guests can enjoy the latest films in a comfortable setting. Our team members love working here for the energetic culture, flexible scheduling, and the simple joy of bringing great cinema experiences to their neighbors.