Chromatography Services Account Executive

Pace Analytical Services, LLC; Indianapolis (IN); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Life insurance

Disability insurance

Paid time off

HSA

Wellness program

Tuition reimbursement

Employee Assistance program

Parental leave

ID theft protection

Job summary

Pace Analytical Services, LLC is seeking a high-energy sales professional to promote and sell our chromatography instrument calibration, maintenance and repair services in an assigned territory.

You will leverage relationships to drive new business, retain customers, and quote competitive terms while collaborating with cross-functional teams to meet client needs. This full-time role requires travel up to 30% and a strong MS Office and Salesforce background.

Qualifications

• Bachelor's degree in business, chemistry, operations, or a related field.
• 3-5 years of customer support experience, including experience with complex programs or operations.
• Ability to travel overnight up to 30% as needed.
• Valid driver's license.
• Strong understanding of B2B communications and/or sales experience.
• Salesforce experience preferred.
• Chromatography experience highly preferred.
• Service sales experience highly preferred.
• MS Office products, especially Excel, highly valued.

Responsibilities

• Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.
• Visits customer establishments to evaluate needs or to promote services as needed.
• Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.
• Contacts new or existing customer to discuss how specific services can meet their needs
• Provides intermediate to complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices.
• Provides guidance and develops recommendations on service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
• Assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.
• Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
• Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.

Education

Bachelor's degree in business, chemistry, operations, or a related field

Tools

Salesforce

Chromatography

MS Office (Excel)

Job description

Pace Analytical Services, LLC is seeking a high-energy sales professional to promote and sell our chromatography instrument calibration, maintenance and repair services in an assigned territory.

You will leverage relationships to drive new business, retain customers, and quote competitive terms while collaborating with cross-functional teams to meet client needs. This full-time role requires travel up to 30% and a strong MS Office and Salesforce background.