Children's Case Manager (IDD & Non-IDD)

Jefferson Health; Golden (CO); Hybrid; USD 57,000 - 61,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off

Retirement matching

Wellness programs

Tuition reimbursement

Remote work options

Job summary

Jefferson County Human Services is seeking a Long Term Care Case Manager to provide client-centered case management, perform home and community assessments, and coordinate services for clients with complex needs. The role involves creating tailored care plans, linking to resources, and advocating for clients within applicable policies and regulations.

The position supports children and families, requires high-volume customer service experience, and offers a hybrid work arrangement with in-home

Qualifications

• Experience in high-volume customer service is required.
• Ability to meet clients in home and in community settings.

Responsibilities

• Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home-based services.
• Complete a face-to-face assessment of clients at their home and in other community settings.
• Attend court appeal hearings to defend denied applications.
• Prepare all legal documents for the appeal hearing.
• Maintain client care plans by reassessing as necessary for most cost-efficient service plan.
• Adhere to state cost containment regulations.
• Ensure family members are fully informed of options available.
• Make referrals as necessary.
• Consult with state agents.
• Negotiate rates and plans with Medicaid providers.

Job description

Job Details

Job Posting Closes at 11:59PM on: 10/01/26

Division: Case Management Agency

Management Level: Individual Contributor

Scheduled Weekly Hours: 40

Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description: Jefferson County Human Services is seeking Long Term Care Case Manager s responsible for the client-facing work of this division. Depending on the focus of their team, Long Term Care Case Managers provide a variety comprehensive case management which involves providing individualized support and coordination of services for clients, often with complex needs. This includes conducting assessments to determine eligibility, creating tailored care plans, linking clients to appropriate resources, and maintaining ongoing communication to monitor progress and adjust plans as needed. It requires a thorough understanding of community resources, policies, and regulations, as well as the ability to advocate effectively for clients. Requires ability to meet individuals at their home and in the community to complete assessment and monitoring activities .

As a Children's Case Manager, you'll serve as a vital advocate and guide for families-helping them access services, understand their options, and create a coordinated care plan tailored to each child's unique needs.

Experience in a high-volume customer service position demonstrates the ability to manage multiple tasks simultaneously while maintaining a professional and empathetic demeanor. This includes resolving client concerns promptly, addressing inquiries accurately, and handling challenging situations with diplomacy and patience. It highlights skills in communication, problem-solving, and the ability to thrive in a fast-paced, client-focused environment.

Programs

• We are hiring Long Term Care Case M angers for the following programs: Children's Waiver Program s - The teams in this program are responsible for the long-term case management for c hildren with Intellectual and Developmental Disabilities and the i r families or children with ph ysical disabilities

About Human Services

Through early childhood education, adult and child protection, job training, food assistance , Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive.

Jeffco offers a work environment that strives to promote the development, strategic vision and scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.

Schedule

The county operates primarily on a 4 day/10-hour work week. (Monday-Thursday ); Human Services works a mix of 4 day/10-hour or 5 days a week (Monday-Friday). This position is hybrid, with remote work and in-office work as determined by team and agency needs.

Must live within a reasonable commuting distance from the Denver Metro area in order to attend in-home visits.

Compensation

Target Hiring Range : $56,869 - $60,825.45 USD Annually

Compensation will be determined based on education, experience, and skills.

* Bilingual proficiency in Spanish is an incredible asset to this team and will be compensated upon completion of communication skill test.

Benefits

• Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires ; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more.

Responsibilities

• Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home-based services.
• Complete a face-to-face assessment of clients at their home and in other community settings.
• Attend court appeal hearings to defend denied applications.
• Prepare all legal documents for the appeal hearing.
• Working with Children's Extensive Waiver, Children's Residential Habilitative Program Waiver, and Children with Complex Health Needs, Children with Life Limiting Illness, and Community First Choice . .
• Maintain client care plans by reassessing as necessary for most cost-efficient service plan.
• Adhere to state cost containment regulations.
• Ensure family members are fully informed of options available.
• Make referrals as necessary.
• Consult with state agents.
• Negotiate rates and plans with Medicaid providers.