Children's Case Manager (IDD & Non-IDD)

Jefferson County; Golden (CO); Hybrid; USD 57,000 - 61,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

40 hours PTO starting

Retirement matching

Wellness programs

Tuition reimbursement

Flexible schedules

Remote work options

Job summary

Jefferson County Human Services seeks Long Term Care Case Managers to provide individualized client support, assess eligibility, and coordinate care plans. Roles span home visits, community assessments, and interagency collaboration to ensure optimal resource use and outcomes for clients with complex needs.

These positions require working hybridly across the Denver Metro area, with flexibility for remote and in‑office tasks.

Qualifications

• Bachelor’s degree in a related field and 1 year of case management experience.
• Ability to assess eligibility, develop care plans, and coordinate services.
• Bilingual Spanish is a valued asset and may be compensated.

Responsibilities

• Determine client eligibility by gathering information from hospitals and home health services.
• Conduct face‑to‑face assessments at home or community settings.
• Prepare legal documents for appeal hearings and participate as needed.
• Maintain and reassess client care plans for cost‑effective service delivery.
• Coordinate with Medicaid providers and other service providers.

Skills

Communication skills

Crisis management

Counseling

Interpersonal skills

Time management

Problem solving

Education

Bachelor’s Degree in related field

Tools

Medicaid systems

Client management systems

Microsoft Office

Job description

Jefferson County Human Services is seeking Long Term Care Case Managers responsible for the client‑facing work of this division. Depending on the focus of their team, Long Term Care Case Managers provide a variety comprehensive case management which involves providing individualized support and coordination of services for clients, often with complex needs. This includes conducting assessments to determine eligibility, creating tailored care plans, linking clients to appropriate resources, and maintaining ongoing communication to monitor progress and adjust plans as needed. It requires a thorough understanding of community resources, policies, and regulations, as well as the ability to advocate effectively for clients. Requires ability to meet individuals at their home and in the community to complete assessment and monitoring activities. As a Children’s Case Manager, you’ll serve as a vital advocate and guide for families—helping them access services, understand their options, and create a coordinated care plan tailored to each child’s unique needs.

Job Details

Schedule: 4 day/10‑hour work week (Monday‑Thursday). Hybrid, remote & in‑office as needed. Must live within a reasonable commuting distance from the Denver Metro area. Scheduled weekly hours: 40.

Compensation

Target Hiring Range: $56,869 - $60,825.45 USD. Compensation will be determined based on education, experience, and skills.

Benefits

• Medical, dental, and vision insurance
• Paid time off and holidays, including a starting bank of 40 hours of PTO for new hires
• Retirement matching
• Wellness programs
• Tuition reimbursement
• Flexible schedules
• Remote work options
• and more

Responsibilities

• Determine client eligibility by gathering collateral information from hospital, nursing home, long‑term skilled home health and home‑based services.
• Complete a face‑to‑face assessment of clients at their home and in other community settings.
• Attend court appeal hearings to defend denied applications.
• Prepare all legal documents for the appeal hearing.
• Work with Children’s Extensive Waiver, Children’s Residential Habilitative Program Waiver, and Children with Complex Health Needs, Children with Life‑Limiting Illness, and Community First Choice.
• Maintain client care plans by reassessing as necessary for the most cost‑efficient service plan.
• Adhere to state cost containment regulations.
• Ensure family members are fully informed of options available.
• Make referrals as necessary.
• Consult with state agents.
• Negotiate rates and plans with Medicaid providers and other providers.
• Complete billing paperwork.
• Other duties and responsibilities as assigned.

Qualifications

• Minimum qualifications: Bachelor’s Degree in a related field and one (1) year of work‑related experience in comprehensive case management.
• Bilingual proficiency in Spanish is an incredible asset and will be compensated upon completion of a communication skill test.
• Knowledge of laws relating to children and families.
• Excellent individual, group and family counseling and crisis management skills.
• Able to learn more than one complex computer system and is patient in the learning process.
• Ability to problem‑solve by using critical thinking and utilizing resources/researching to find solutions that are best for the family and the department.
• High level organizational and time management skills and thrives with strict deadlines.
• Strong customer service and interpersonal skills with the ability to adapt communication based on the level of program knowledge of the audience.
• Warm, empathetic, respectable personality.
• Passionate about agency's mission and vision.

Additional Job Information

• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30 days of hire or beginning to serve as an intern or volunteer.
• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.
• Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring‑related accommodations, contact [e-mail].

Equal Opportunity

Jefferson County is an equal‑opportunity employer, providing equal employment opportunity to all qualified persons. The County affirms the rights of all employees and applicants for employment to be protected from discrimination, intimidation, physical harm and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, hairstyle associated with racial identity or any other status protected by Federal or State law.