Administrative Coordinator

Jefferson County; Pittsburgh (Allegheny County); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Remote work options

40 hours PTO

Job summary

Jefferson County Human Services is seeking an Administrative Coordinator to provide administrative support within the new Case Management Agency division.

The role emphasizes coordination of forms, reports, staff communication, and confidentiality compliance in a transitioning environment. The position is hybrid with in-person attendance during initial training, and offers benefits and a structured workweek.

Qualifications

• Minimum of three years related experience in administrative coordination for human services or similar field.
• High School Diploma or GED required.
• Knowledge of Medicaid programs and case management services preferred.
• Strong organizational and multi-tasking abilities.
• Excellent written and verbal communication with staff and partners.
• Experience coordinating meetings, agendas, and minutes.

Responsibilities

• Processes confidential matters, greets visitors, screens and directs calls.
• Orders supplies and verifies deliveries.
• Maintains inventory of supplies and routes.
• Distributes mail and documents; posts agendas.
• Oversees data processing and records management.
• Coordinates staff meetings and communications with partners.
• Performs reporting, document creation and project support.

Skills

Administrative coordination

Microsoft Office

Data management

Communication

Education

High School Diploma or GED

Tools

Databases

Electronic records

Job description

Job Posting Closes at 11:59PM on: 09/21/26 Division: Case Management Agency Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description

Jefferson County Human Services has established a new division to coordinate case management, care planning, and make referrals to other resources for persons eligible for any of Colorado’s Medicaid Waivers under Health First Colorado (Colorado's Medicaid program). The new division was created to comply with Federal law that requires case management be provided by an agency that is separate from the agency that provides direct care. The intent is to simplify access for individuals and families and create consistency with services provided across the state. This redesign has created a unique opportunity for someone with strong leadership skills to guide new and seasoned employees in navigating this transition while ensuring the services and needs of our clients and the community are met. Jefferson County Case Management Agency is seeking an Administrative Coordinator responsible for administrative support activities. This includes preparing forms and reports, monitoring the flow of paperwork and files, facilitating communication between staff, and coordinating staff meetings. In Human Services, our administrative workers must be aware of relevant confidentiality laws and be prepared to handle sensitive information.

About Human Services

Through early childhood education, adult and child protection, job training, food assistance, Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive. Jeffco offers a work environment that strives to promote the development, strategic vision and scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.

Schedule

The County operates primarily on a 4-day/10-hour workweek (Monday–Thursday). Human Services positions may follow either a 4-day/10-hour schedule or a 5-day workweek (Monday–Friday), depending on team and operational needs. This position is hybrid; however, regular in-person attendance is required during the initial training period. Note: This position may require work outside of normal business hours as needed to meet operational demands and support the department’s responsibilities.

Compensation

Hiring Range: $24.56 - $30.70 USD Hourly Compensation will be determined based on education, experience and skills.

Benefits

• Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more.
• Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more.

Essential Duties

• Processes confidential matters, greet visitors, and screens and directs telephone calls.
• Orders supplies and verifies deliveries.
• Maintains inventory of supplies.
• Distributes mail and documents.
• Posts agendas and schedules.
• Oversees data processing.
• Prioritizes and forwards media requests.
• Grants document permissions.
• Utilizes data entry equipment to store, retrieve, and disseminate information.
• Communicates department and division information with various internal and external stakeholders, and community partners.
• Assists in coordinating public meetings.
• Develops mailing lists and promotional items.
• Attends staff meetings.
• Records and manages information discussed in staff meetings.
• Facilitates communication by coordinating clear dialogue between department and division staff.
• Participates in planning meetings.
• Performs administrative tasks in support of the department and division, including producing reports, creating and maintaining documents, and completing projects.
• Ensures all provided material is accurate.
• Prepares supplies and materials for staff usage.
• By position may perform leadwork.
• Other duties and responsibilities as assigned.

Qualifications

• Experience: Minimum of three (3) years related experience completing administrative coordination for human services, healthcare, behavioral health, social services, nonprofit, government, or another client-service environment.
• Education: High School Degree or GED.
• Preferred knowledge, skills and abilities: Administrative support experience, preferably within a Case Management Agency (CMA), Community-Centered Board (CCB), Human Services, government, or related setting.
• Knowledge of Medicaid programs and populations served through case management services.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and confidential information.
• Strong written and verbal communication skills with staff, community partners, and the public.
• Experience coordinating meetings, advisory councils, or committees, including agendas, presentations, meeting minutes, technology, and follow-up.
• Proficiency with Microsoft Office, databases, electronic records, and other office technology, with strong attention to detail and accuracy.
• Experience coordinating projects, employee or community events, resource fairs, or other administrative activities.
• Ability to work independently, take initiative, collaborate across teams, and serve as a resource or liaison for employees and stakeholders.

Additional Job Information

• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.
• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.
• Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact [e-mail]. This contact is for accommodation requests only and cannot provide application status updates.

Equal Opportunity Statement

Jefferson County is an equal opportunity employer, providing equal employment opportunity to all qualified persons. The County affirms the rights of all employees and applicants for employment to be protected from discrimination, intimidation, physical harm and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, hairstyle associated with racial identity or any other status protected by Federal or State law.

Contact

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or [e-mail]