Children's Case Manager & Family Advocate

Jefferson Health; Golden (CO); Hybrid; USD 57,000 - 61,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off

Retirement matching

Wellness programs

Tuition reimbursement

Remote work options

Job summary

Jefferson County Human Services is seeking a Long Term Care Case Manager to provide client-centered case management, perform home and community assessments, and coordinate services for clients with complex needs. The role involves creating tailored care plans, linking to resources, and advocating for clients within applicable policies and regulations.

The position supports children and families, requires high-volume customer service experience, and offers a hybrid work arrangement with in-home

Qualifications

• Experience in high-volume customer service is required.
• Ability to meet clients in home and in community settings.

Responsibilities

• Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home-based services.
• Complete a face-to-face assessment of clients at their home and in other community settings.
• Attend court appeal hearings to defend denied applications.
• Prepare all legal documents for the appeal hearing.
• Maintain client care plans by reassessing as necessary for most cost-efficient service plan.
• Adhere to state cost containment regulations.
• Ensure family members are fully informed of options available.
• Make referrals as necessary.
• Consult with state agents.
• Negotiate rates and plans with Medicaid providers.

Job description

Jefferson County Human Services is seeking a Long Term Care Case Manager to provide client-centered case management, perform home and community assessments, and coordinate services for clients with complex needs. The role involves creating tailored care plans, linking to resources, and advocating for clients within applicable policies and regulations.

The position supports children and families, requires high-volume customer service experience, and offers a hybrid work arrangement with in-home