Childcare Billing & Scholarships Coordinator

YWCA of Lubbock; Lubbock (TX); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

The YWCA of Lubbock is seeking a detail-oriented Child Care Billing Specialist to manage scholarship calculations, enrollments, and ledgers across all childcare programs. You will ensure accurate billing and timely payments using Brightwheel or similar software, while maintaining confidentiality of applicant information.

Responsibilities include processing scholarships, communicating with parents, coordinating with program directors, and keeping enrollment packets up to date.

Qualifikationen

• High school education required.
• At least 1 year of Guest Service Specialist experience or related experience.
• Flexibility to work irregular hours, including evenings or weekends.
• Criminal history background check and FBI fingerprint check.

Aufgaben

• Maintain scholarship information by collecting, calculating and determining individual scholarship amounts.
• Ensure scholarship applications are complete and processed in a timely manner.
• Resolve application discrepancies.
• Schedule and conduct interviews with parents as needed.
• Monitor scholarship funding sources and advise parents of scholarship awards.
• Maintain automated billing plans across all childcare programs and post billing to accounts.
• Review KinderConnect system emails and adjust Brightwheel accounts as needed.
• Serve as the main contact for Child Care Services regarding authorizations and enrollments.
• Assure compliance with Child Care Services policies on attendance, payments and authorizations.
• Create or edit enrollment packets within Brightwheel or other systems.
• Ensure Summer Camp and After-school registrations launch on schedule.
• Review and update forms or waitlists and process submissions.
• Maintain scholarship operations following policies and reporting changes.
• Protect applicant information and maintain confidentiality.
• Participate in trainings and meetings to represent the company.
• Collaborate with Program Directors on billing/enrollment procedures.
• Contribute to updating the Parent Handbook annually.
• Serve as back-up in other accounting areas.

Kenntnisse

Analytical skills

Communication skills

Microsoft Office

Ausbildung

High school diploma

Tools

Brightwheel

KinderConnect

Jobbeschreibung

The YWCA of Lubbock is seeking a detail-oriented Child Care Billing Specialist to manage scholarship calculations, enrollments, and ledgers across all childcare programs. You will ensure accurate billing and timely payments using Brightwheel or similar software, while maintaining confidentiality of applicant information.

Responsibilities include processing scholarships, communicating with parents, coordinating with program directors, and keeping enrollment packets up to date.