Child & Youth Services Admin Support Specialist

U.S. Army MWR; Fort Drum (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Commissary privileges

Job summary

U.S. Army MWR at Fort Drum is seeking a Reception/Administrative Assistant for the Parent Outreach Services. The role handles front-desk duties, sign-in, data entry in CYMS, and general administrative support for day-to-day operations.

The position requires prior office experience, strong computer skills, and flexibility for irregular hours and travel as needed. Two-page resume requested and eligible U.S. citizens are considered.

Qualifications

• Experience in an office setting applying administrative and clerical procedures.
• Experience using Microsoft Office (Word, Excel, Outlook).
• Must have a two-page resume clearly demonstrating relevant experience and skills.
• Travel to on- and off-post locations may be required.

Responsibilities

• Receives children, youth, parents, and visitors in a courteous and professional manner and answers calls.
• Ensures proper sign-in and monitors departures by authorized individuals.
• Registers/terminates clients in the CYS program and tracks data in CYMS.
• Provides daily administrative support including mail, copies, briefs, and reports.
• Explains patron fees, waiting lists, enrollments, and coordinates hourly care reservations.

Skills

Office administration

Customer service

Microsoft Office

Communication

Tools

CYMS

Job description

U.S. Army MWR at Fort Drum is seeking a Reception/Administrative Assistant for the Parent Outreach Services. The role handles front-desk duties, sign-in, data entry in CYMS, and general administrative support for day-to-day operations.

The position requires prior office experience, strong computer skills, and flexibility for irregular hours and travel as needed. Two-page resume requested and eligible U.S. citizens are considered.