Child Welfare Intake Specialist II - Telework & Impact

Georgia Department of Revenue; Oregon; Híbrido; USD 38.000 - 47.000; Jornada completa

Descripción de la vacante

Georgia Department of Human Services seeks a Child Welfare Services Intake Specialist 2 for the Day Shift. The role supports the CPS Intake Communication Center, handling intake information and prioritizing cases statewide.

Responsibilities include documenting details, assessing priority, and communicating with public and internal partners. Telework may be available depending on position; the department offers strong benefits and a dedicated mission to protect Georgia's vulnerable children and

Formación

• High school diploma or GED and 1 year of customer service experience.
• Experience at a lower-level intake position or equivalent preferred.
• Strong communication and documentation skills.

Responsabilidades

• Obtains and documents detailed information concerning alleged abuse, neglect, or exploitation of children.
• Reviews intake reports, assesses severity, assigns priority classification.
• Relays reports to appropriate protective services.
• Documents information from calls, referrals and related correspondence.
• Answers calls and reviews faxes, mail and electronic correspondence.

Conocimientos

Customer service

Communication skills

Microsoft Office

Educación

High school diploma/GED

Herramientas

Microsoft Office Suite

Descripción del empleo

Georgia Department of Human Services seeks a Child Welfare Services Intake Specialist 2 for the Day Shift. The role supports the CPS Intake Communication Center, handling intake information and prioritizing cases statewide.

Responsibilities include documenting details, assessing priority, and communicating with public and internal partners. Telework may be available depending on position; the department offers strong benefits and a dedicated mission to protect Georgia's vulnerable children and