Public Service Child Welfare Intake Specialist II

Georgia Department of Revenue; United States; Remote; USD 38,000 - 47,000; Full time

Job summary

Georgia Department of Human Services is hiring a Child Welfare Services Intake Specialist 2 for the Day Shift. This role supports the protection of children by receiving and assessing intake information, prioritizing cases, and coordinating with protective services teams across Georgia.

The position offers comprehensive benefits and telework options where applicable, with a standard 9:00 PM to 5:30 PM work pattern and non-negotiable entry salary.

Responsibilities

• Obtains and documents detailed information received concerning all alleged abuse, neglect, or exploitation of children.
• Reviews intake reports, assesses the severity of the circumstances according to department policies and procedures, and assigns a priority classification.
• Assesses intake reports for determination of priority, allegation type, and handling.
• Provides and communicates policy information to the public, community organizations, and referral services.
• Relays reports of abuse or neglect to appropriate protective services field staff.
• Documents and records information received from calls, referral, and other related correspondence.
• Answers calls and reviews faxes, mail, electronic correspondence, and other information received by intake services.

Skills

Excellent oral

Job description

Georgia Department of Human Services is hiring a Child Welfare Services Intake Specialist 2 for the Day Shift. This role supports the protection of children by receiving and assessing intake information, prioritizing cases, and coordinating with protective services teams across Georgia.

The position offers comprehensive benefits and telework options where applicable, with a standard 9:00 PM to 5:30 PM work pattern and non-negotiable entry salary.