Child Support Specialist Trainee

State of West Virginia; Fairmont (WV); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee benefits

Job summary

The State of West Virginia, Bureau of Child Support Enforcement, seeks entry-level Caseworkers in Marion County (Fairmont area) to participate in formal classroom training and on-the-job instruction. You will learn to process cases, issue notices to non-custodial parents, and support enforcement actions under close supervision.

Through this training you will gain knowledge to manage a caseload, locate parents and assets, review statutes and records, and respond to customer inquiries while

Qualifications

• High school diploma or equivalent.
• AND Four (4) years of clerical and/or paraprofessional experience.
• Substitution: study at accredited college/university may substitute for experience at 1 year per 30 credit hours.
• Special Requirement: Availability of a vehicle for continuous use may be requisite.

Responsibilities

• Beginner level case work in processing cases and providing customer service.
• Learn to locate parents, assets and sources of income and apply the Child Support formula.

Education

High school diploma or equivalent

Job description

Nature of Work

In a training capacity, performs entry - level Child Support Enforcement Work. Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement. Under close supervision will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement. This position requires monthly evaluation and progress monitoring by supervisory staff. Will learn to acquire the knowledge and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with agency policy and State and Federal Laws. Will learn to locate parents, assets and sources of income and calculate the Child Support formula. Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquires to include resolution of less complex case issues, compose routine correspondence, and maintains confidentiality of Information. This posting is for a Caseworker. This Position is located in Marion County.

Minimum Qualifications

Training: High school diploma or equivalent.

AND

Experience: Four (4) years of clerical and/or paraprofessional experience.

OR

Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.

Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.

State employment offers a variety of benefits.