Child Support Specialist 1

State of West Virginia; Fairmont (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits

Job summary

State of West Virginia is seeking an entry-level Caseworker in Marion County to support the Bureau for Child Support Enforcement (BCSE). You will undergo classroom and on-the-job training, progressing toward independent caseload management while handling routine inquiries and maintaining confidentiality.

Responsibilities include locating parents and assets, calculating support formulas, and preparing case files for the BCSE Attorney, with close supervision and monthly performance evaluations

Qualifications

• Bachelor’s degree from an accredited college or university is required.
• Paralegal or legal secretarial training may substitute for two years of training.
• Experience in legal settings with research, reading, and interpreting laws may substitute for training.
• Driver’s license and vehicle availability may be required.

Responsibilities

• Perform beginning level child support case work under supervision.
• Develop familiarity with child support laws, regulations, and BCSE policies.
• Prepare case files for the BCSE Attorney and respond to customer inquiries.
• Locate parents, assets and income sources; calculate child support formulas.

Education

Bachelor’s degree from an accredited college or university

Paralegal or legal secretarial training program substitute

Legal research, reading and interpreting laws in a legal setting

Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing

Economic Service Worker or Family Support Specialist

Combination substitutions: 1 year per 30 semester hours

Valid driver’s license and vehicle availability

Job description

Nature of Work

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information. This posting is for a Caseworker. This Position is located in Marion County.

Minimum Qualifications

• Training: Bachelor’s degree from an accredited college or university.
• OR Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training
• OR Full-time Or Equivalent Part-time Paid Experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney
• OR in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
• OR as an Economic Service Worker or Family Support Specialist
• OR any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.
• AND Special Requirement: May be required to have a valid driver’s license and availability of a vehicle for continuous use.

Other Information

Agency's Substitution Or Supplemental Requirement To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience.

**Position was accidentally deactivated by SBO and reactivated on 05/01/2026**

State employment offers a variety of benefits.