Child Support Specialist 1

West Virginia; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

The Bureau for Child Support Enforcement (BCSE) in Ohio County, West Virginia is seeking an entry-level Caseworker. Under close supervision, you will perform beginning level child support case work, process cases, locate parents and assets, and prepare files for the BCSE Attorney.

Training includes classroom and on-the-job components to build knowledge of laws and policies. Positions require a bachelor’s degree or acceptable substitutions and may include a valid driver’s license.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Substitution: paralegal or legal secretarial training may substitute for two years of required training.
• Full-time or equivalent paid experience in a legal setting requiring legal research, reading and interpreting laws, preparing legal documents and assisting in case file preparation under supervision of an attorney.
• Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
• Experience as an Economic Service Worker or Family Support Specialist.
• Any combination substituting for required training at 1 year per 30 semester hours.
• Special requirement: may require a valid driver’s license and vehicle for continuous use.

Responsibilities

• Develop familiarity with child support laws, regulations, and BCSE programs.
• Process cases through location, case development, and initial notices to non-custodial parents.
• Under supervision, progress toward independent management of a caseload in child support enforcement.
• Respond to customer service inquiries and resolve less complex issues; compose routine correspondence while maintaining confidentiality.
• Prepare case files for the BCSE Attorney.

Education

Bachelor's degree from an accredited college or university

Paralegal or legal secretarial training program (substitution for two years of required training)

Job description

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information. This posting is for a Caseworker. This Position is located in Ohio County.

Training

• Bachelor’s degree from an accredited college or university.
• OR Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training
• OR Full-time or equivalent part-time paid experience: in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney
• OR in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
• OR as an Economic Service Worker or Family Support Specialist
• OR any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.
• AND
• Special Requirement: May be required to have a valid driver’s license and availability of a vehicle for continuous use.