Child Support Specialist 1

State-of-West-Virgini; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Bureau for Child Support Enforcement in West Virginia is seeking an entry-level Caseworker to support child support enforcement efforts. You will receive formal classroom and on-the-job training, advance from initial duties to independent caseload management, and perform routine case processing and customer service tasks in Marion County.

The role emphasizes learning state and federal laws, locating parents and income sources, and preparing case files for attorneys, with a strong focus on

Qualifications

• Bachelor’s degree from an accredited college or university.
• Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training.
• Or experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney.
• Or in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
• Or as an Economic Service Worker or Family Support Specialist.
• Any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.

Responsibilities

• Perform entry-level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and enforcement involvement.
• Learn to manage a caseload in child support enforcement under supervision.
• Locate parents, assets and sources of income; calculate the child support formula.
• Prepare case files for the BCSE Attorney and respond to customer service inquiries.
• Compose routine correspondence and maintain confidentiality information.

Education

Bachelor’s degree

Paralegal training substitution

Legal research experience substitution

Debt collections/credit investigations substitution

Economic Service Worker/Family Support Specialist substitution

Job description

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Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information. This posting is for a Caseworker. This Position is located in Marion County.

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Training:

Bachelor’s degree from an accredited college or university.

OR

Substitution:

Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training

OR

in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney

OR

in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing

OR

as an Economic Service Worker or Family Support Specialist

OR

any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.

AND

Special Requirement:

May be required to have a valid driver’s license and availability of a vehicle for continuous use.

Agency's Substitution or Supplemental Requirement:

To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience.

**Position was accidentally deactivated by SBO and reactivated on 05/01/2026**